localstuff Service Service - On-Demand Home Service Flutter App with Complete Solution

Privacy Policy

Effective Date: October 13th, 2024

Localstuff ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use and share that information, and the steps we take to protect it. By accessing or using the Localstuff platform (the "Platform"), you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information:

When you use our Platform, we may collect personally identifiable information, including but not limited to:

Name
Email address
Phone number
Payment information
Location data (optional)

This information is collected when you register, create or update your account, submit service requests, or communicate with us.

B. Non-Personal Information:

We also collect non-personal information about your use of the Platform, such as:

Browser type
Device type
IP address
Pages visited
Time spent on the Platform

This data helps us improve the user experience and may be collected through cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

Account Management: To create and maintain your user account.
Service Fulfillment: To connect you with service providers or customers.
Payment Processing: To facilitate transactions.
Communication: To send notifications, updates, and other important communications related to your use of the Platform.
Improving the Platform: To analyze user behavior and enhance the functionality and features of Localstuff.
Marketing: With your consent, to send promotional emails or other marketing materials. You can opt-out at any time.

3. Sharing Your Information

We may share your personal information in the following situations:

A. With Service Providers:

To fulfill service requests, we share necessary information (e.g., your name, contact information, and service details) with relevant service providers.

B. With Third-Party Vendors:

We may share information with third-party vendors who assist with platform operations, such as payment processors or hosting providers. These vendors are bound by strict confidentiality agreements.

C. Legal Requirements:

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

D. Business Transfers:

In the event of a merger, acquisition, or sale of Localstuff, your information may be transferred as part of that transaction.

4. Data Security

We take the security of your data seriously. Localstuff employs industry-standard security measures, including encryption, firewalls, and secure payment gateways, to protect your personal information.

However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Localstuff uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us understand how you interact with the Platform.

You can choose to disable cookies in your browser settings, but this may limit some functionality of the Platform.

6. Third-Party Links

The Platform may contain links to third-party websites or services that are not owned or controlled by Localstuff. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Localstuff is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will take steps to delete that information promptly.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to your personal information if it is inaccurate or incomplete.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Opt-Out: Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at [support@localstuff.io].

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will notify you by updating the "Effective Date" at the top of this page. Your continued use of the Platform after changes are made constitutes your acceptance of the updated Privacy Policy.